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FAQs
About LINE La Rose
LINE La Rose is a luxury beauty brand dedicated to redefining skincare and self-expression through high-quality cosmetics. We combine elegance, innovation, and conscious care to create products that help you feel confident in your natural beauty.
We believe that true beauty blossoms from within. Every product from LINE La Rose is curated to not only enhance your features but also nourish your skin. Our focus on inclusivity, ethical sourcing, and gentle, skin-loving formulations sets us apart.
Yes. We are committed to cruelty-free beauty, and none of our products or ingredients are tested on animals.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Absolutely! We offer beautifully curated La Rose Signature Sets and gift collections perfect for any occasion. They’re available both in-store and online.
Product & Skincare Information
Yes. Our skincare and cosmetic products are designed for all skin types; including sensitive, oily, dry, and combination skin. Each formulation is dermatologically tested for comfort and safety.
Our Whitening Scrub Collection — including Papaya, Coffee, Coconut Milk, Rose, and Honey & Milk variants; helps gently exfoliate, brighten, and smooth the skin for a natural, radiant glow.
Yes! You can alternate between scrubs depending on your skin’s needs. For instance, use Papaya Whitening Scrub for exfoliation and Cucumber Whitening Scrub for cooling and hydration.
We recommend our Argan Oil Hair Treatment Cream and Shea Butter Enriched – Hair Food Formula. Both deeply nourish and restore hair health while leaving it soft and manageable.
All LINE La Rose products are made with gentle, high-quality ingredients and are free from harsh chemicals. However, we always recommend doing a patch test before first use.
Each product includes detailed usage instructions on the packaging, and our Rose Journal (blog) offers beauty tips, skincare routines, and expert advice for optimal results.
Orders, Shipping & Returns
You can browse our collections and make purchases directly through our official website. Simply add your favorite items to the cart and follow the checkout steps.
Yes, we ship to a variety of international locations. Shipping costs and delivery times vary by region and will be displayed during checkout.
Orders are typically processed within 1–2 business days. Standard delivery takes 3–7 business days, depending on your location.
We accept returns for unopened and unused products within 14 days of purchase. Please refer to our Return Policy for full details.
If you receive a damaged or wrong product, contact our support team immediately with your order number and a photo of the item. We’ll resolve it quickly with a replacement or refund.
Once your order is shipped, you’ll receive an email with a tracking link or tracking ID, which you can use in your La Rose Account Dashboard’s order-tracking section. In this way, you can follow your package’s progress in real time.
